Privacy Policy

General Data Protection Regulations

Privacy Policy and Procedures

 

This document explains our data processing practices and policies, the ways in which your personal data is used and how we keep it secure.

Your personal information is important to us and we are committed to safeguarding and protecting your personal data and privacy.

The personal information that you have shared with us will be used to keep you updated with information on products and services that may be of interest to you. If will also be used in connection with operating your trade account. We will only use your data for these specific purposes.

We do not sell, rent or share your personal information with any third parties for commercial reasons.

If you have any requests concerning your personal information or any queries with regard to our processing please contact us at sales@tailormade-officesupplies.co.uk

 

What personal data do we hold?

We hold details provided to you on opening an account. The data will typically include your name, job title, business address, email address and contact telephone numbers and bank details.

We also collect information and keep records about the transactions you undertake with us. These transactions will typically be order placing, requests for quotations, requests for information and payment records.

What do we use your personal data for?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

Contact information for communication purposes, and information that is required to operate your account. General information, invoices and statements.

We will use your information to send offers and news of our offers and services which we think may be of interest to you. In this case you will always be given the choice to opt-out of receiving such emails by clicking the unsubscribe button, or emailing sales@tailormade-officesupplies.co.uk

Tailormade office supplies Ltd does not use any automated decision making systems, or carry out profiling of personal data records.

Security of the personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial processes to safeguard and secure the information we collect online. This includes internal and external firewalls.

Wherever we collect sensitive information such as credit card data, the information is encrypted and transmitted to us in a secure way, this is verified by looking for the “https” at the beginning of the address of the web page.

We also protect your information off line. Only employees who need the information to perform a specific job (eg billing or customer service) are granted access to personally identifiable information as well as having undergone privacy training. The computers/servers on which we store personally identifiable information are kept in a secure and monitored environment.

All paperwork copies are securely shredded after being kept for the required time.

It is our strict policy not to pass on any customer specific information to third parties for sales or marketing purposes.

Personal data access rights.

We hold data while your account is active

You have a right to access the personal data that is held about you. To obtain a copy of the data Tailormade office supplies Ltd holds about you please contact sales@tailormade-officesupplies.co.uk

You also have the right to move transfer or copy your personal information.

You have the right to ask us to delete all personal data that is used for certain purposes, such as direct marketing and where there is no compelling, legal or regulatory reason for data to be processed.

You have the right to ask us to correct or delete any inaccurate or incomplete personal data.

 

 

 

GDPR Compliance statement

Thank you for your ongoing business and support. Your personal information is important to us and we are committed to safeguarding and protecting your personal data and privacy. All data is handled responsibly and in accordance with our privacy policy.

We are committed to ensuring that your information is secure. All data is held on a private UK based server network with single point, firewall protected internet access through our hosting company.

In order to protect unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. All our suppliers and contractors meet the standards we require.

Within their terms and conditions of employment all employees have received briefings on data security and the handling of personal data. A programme of staff awareness and refresher training is underway to ensure that our data is protected. This training will be updated regularly, and checks made by IT staff to ensure data quality is maintained.

In accordance with GDPR, we will only use your data where it is in our legitimate interest to do so and to comply with our legal and regulatory requirements. We will only collect data we need to give you a better experience; to improve and deliver our services to you; and to meet our responsibilities to you.

It is our strict policy not to pass on any personal information to third parties for commercial or sales and marketing purposes.

From time to time, we will use your information to send offers and news on products and services, which we think may be of interest or be of benefit to you. In this case you will always be given the choice to opt out of receiving such emails.

To keep pace with the new data protection regulation as it develops, we will continue to review our systems and procedures to ensure that they remain compliant with the regulation and we will keep you informed throughout the process of any changes that we make.

 

Tailormade Office Supplies Ltd.

May 2018

 

 

 

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